Refunds, Returns, & Shipping

Shipping Policy

We ship domestically only within the United States (subject to restrictions in certain states). International shipping is not available.

Refunds & Returns Policy Eligibility

All sales are final once shipped due to the sensitive nature of research products. Refunds or replacements are only provided if:

• Your order arrived damaged
• You received the wrong item
• If your order has not shipped yet, you can cancel by contacting us via email.

How to Request Support

Email within 48 hours of delivery and include:

• Your order number
• Photos of the issue
• Description of the problem

If approved, we will issue a replacement or store credit. If canceled before it shipped, the refund should settle and post to your account in 2 to 3 business days.

All products are sold for laboratory research purposes only.